Privacy Policy

Last updated: 18 June 2026

Talotrace (the "Service"), operated by Growtrics Pte. Ltd. ("Talotrace", "we", "us", or "our"), provides AI-powered quality-assurance testing for software teams. This Privacy Policy explains what information we collect, how we use it, and the choices you have. By using the Service you agree to the practices described here.

1. Information We Collect

We collect the following categories of information:

• Account & contact information — your name, work email, company name, and any details you provide when you request access, book a demo, or contact us.
• Customer testing data — the applications, URLs, credentials, recordings, logs, and other materials you provide so that Talotrace can test your product on your behalf.
• Usage data — how you interact with the Service, including device, browser, and log information collected automatically.

2. How We Use Information

We use information to provide, operate, and improve the Service; to run the tests you request and deliver findings; to communicate with you about your account, demos, and support; to maintain security and prevent abuse; and to comply with legal obligations.

3. How We Share Information

We do not sell your personal information. We share information only with service providers and subprocessors who help us operate the Service (such as cloud hosting and AI model providers), bound by confidentiality and data-protection obligations, and where required by law.

4. Customer Data

Customer testing data is processed on your behalf and isolated per account. We do not use your customer testing data to train third-party models. You retain ownership of your data and may request its deletion as described below.

5. Data Security & Retention

We apply technical and organisational measures designed to protect your information. We retain information for as long as needed to provide the Service and for legitimate business or legal purposes, after which it is deleted or anonymised.

6. Your Rights

Subject to applicable law (including Singapore's PDPA and, where relevant, the GDPR), you may request access to, correction of, or deletion of your personal information, and may withdraw consent to certain processing. To exercise these rights, contact us using the details below.

7. International Transfers

Your information may be processed in countries other than your own. Where we transfer data internationally, we take steps to ensure an appropriate level of protection.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be reflected by updating the "Last updated" date above. Continued use of the Service after changes take effect constitutes acceptance.

9. Contact Us

If you have questions about this Privacy Policy or your information, please contact our team.